wj2j Responsible Gaming —
Your safety is our priority
Enjoy entertainment within your limits — wj2j is always by your side to ensure a safe and healthy gaming experience.
Why is responsible gaming important?
Online gaming is a leisure activity — just like watching a movie or enjoying a cricket match. But like any form of entertainment, if it gets out of control, it can have a negative impact on your personal, financial and family life. wj2j believes that real enjoyment comes from responsible behaviour.
We provide multiple protection tools and policies to keep every player's experience on our platform safe and positive. If you feel that gaming is interfering with your daily life, contact our support team immediately — we are available 24/7 in Bengali to help.
For ages 21 and above only
All wj2j services are for adults only. It is strictly prohibited for any person under 21 years of age to open an account or play games. We reserve the right to suspend any account until age verification is completed.
Our Protection Tools
wj2j provides several effective tools to help you keep your gaming under control.
Deposit Limit
You can set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately, and a 7-day waiting period is required to increase it. This is the most effective way to keep your spending in check.
Time-Out Feature
If you feel you need a break, you can take a time-out ranging from 24 hours to 6 weeks. During this period, logging into your account or placing bets will be completely disabled. Your account is reactivated automatically once the time-out ends.
Self-Exclusion
If you feel gaming is becoming a problem, you can activate self-exclusion for a period of 6 months to 5 years. During this time your account will be completely inactive and cannot be reactivated before the period ends.
Reality Check Reminder
Automatic reminders will be sent at set intervals — letting you know how long you have been playing and how much you have spent. This keeps you aware and helps prevent excessive gaming.
Loss Limit Setting
You can set a maximum daily or weekly loss amount. Once the set limit is reached, your ability to play games will be automatically suspended. This is a powerful method to keep financial losses under control.
Account History Review
You can view your gaming history and deposit and withdrawal records at any time. Review your own activity regularly and adjust your limits as needed. Transparency is the foundation of responsible gaming.
Warning Signs of Problematic Gaming
If any of the following signs apply to you, seek help right away.
- Continuously increasing bets to try to recover lost money
- Being unable to stop gaming or not wanting to stop
- Hiding gaming from family and friends
- Playing games at the expense of work, study, or family time
- Taking loans or selling assets to cover gaming costs
- Feeling restless or irritable when not playing
- Using gaming to escape stress or sadness
Good Habits for Responsible Gaming
These simple habits will keep your gaming experience balanced and enjoyable.
- Play within your daily budget — only spend what you can afford to lose
- Set a fixed time limit and take a break when it is up
- Think of gaming as entertainment — not a source of income
- Set deposit and loss limits and stick to them
- Avoid gaming when you are feeling stressed
- Maintain a healthy balance of time spent with family and friends
- Review your gaming history regularly
Self-Exclusion & Account Controls
Time-Out Mode
Use time-out for a short-term break. You can choose a period from 24 hours up to 6 weeks. During this time no bets or deposits will be possible. Contact support or activate it from your account settings.
Long-Term Self-Exclusion
Activate self-exclusion for 6 months, 1 year, 3 years, or 5 years. Your account cannot be reactivated before the period ends. This is the most effective protection for serious cases.
Account Closure Request
To permanently close your account, contact our 24/7 live chat support or email us at [email protected]. Our team will complete the process within 24 hours.
Protection of Minors
wj2j strictly enforces a 21+ age policy. Age is verified at registration, and additional documents may be requested in suspicious cases. If minors in your household use the same device, you are advised to use parental control software.
To enable parental controls on your device, use the family safety features built into your operating system. Browser-level filters or third-party parental control apps can also be effective.
Need Help? Contact Us
If you feel you are experiencing a gaming problem, do not try to deal with it alone. wj2j's responsible gaming team is by your side in Bengali, 24 hours a day, 7 days a week.
Log in to the site and chat directly — instant responses in Bengali
[email protected] — usually replied to within a few hours
A specially trained team to help you set limits and arrange exclusion
wj2j's Commitment
We believe responsible gaming is not just a policy — it is a commitment to every one of our players.
- Ensuring a fair and transparent gaming environment for all players
- Keeping your information and transactions secure through SSL encryption
- Providing effective protection tools free of charge
- Proactively reaching out when problematic gaming is identified
- Not providing any service to anyone under the age of 21+
- Keeping responsible gaming information easily accessible at all times
Frequently Asked Questions About Responsible Play
Play Safely — Welcome to wj2j
Enjoy entertainment within your limits — slots, cricket betting, or live casino, enjoy it all responsibly.